Frequently Asked Questions               


What Is The Turn-Around Time?
Proof Production: begins once payment has been received. Proofs are delivered in 24 hours or less, excluding weekends and holidays. Nothing goes to print without final approval.
Next Day Banner Production: If a proof is approved on a business day BEFORE 2:30 pm PST, order ships the following business day.
Transit time not included.
Home Plate Pennants: If proofs are approved on a business day BEFORE 1:30 pm PST, order ships within the following 1-2 business days.
Transit time not included.


I Need It Faster. Can You Rush My Order? 
Yes, for team banners we offer Same Day Rush service for $30 additional . Restrictions apply. Please contact us with any questions. Same Day Rush service not available for pennant orders.  
Same Day Print Rush: Team Banners only. If payment is processed AND proof is approved on a business day BEFORE 10:30 am PST, order ships same business day.  Transit Time not included. Offer subject to proof approval. Contact us for availability.

How Do You Ship? 
We ship UPS. This map illustrates service schedules in business days as of February, 2011 for UPS Ground shipments:
UPS Coverage Map 
  
How Much Is Shipping? 
UPS Ground starts at $14.50. Next Day, 2-Day, 3-Day service is also available at an additional charge. Contact us for a quote. 
 
What Is My Banner Order Total?  
$119 + tax* & $14.50 UPS Ground shipping (most states). Invoice will reflect exact total. Contact us with questions prior to placing order.
Same Day Print Rush: Add $30.00
* CA residents, 7.75%

Can I See a Final Proof Before I Pay?
Customizing team colors, backgrounds, name styles and other aspects of a team's banner take a significant amount of time. Because of our fast turn-around and the volume of banners we produce, we are only able to work on paid orders. However, we do provide (and require) a free design consulta-tion with you prior to payment. You are welcome to tell us which design elements you prefer from as many samples as you like. We are happy to combine your requests into your own unique look. And don't forget, you likely think we're pretty good at this already or you wouldn't have read this far in the first place. Seriously, our goal is to "WOW!" you - not take your money and run. We want you to be so excited about your experience with us, you tell others about us and come back next season.
  

What Size is the Banner?
5'x3'
 
 
Can I Get My Team Banner In Another Size?
Yes. Popular alternative sizes include:
6'x3' - $129
6'x4' - $139
8'x4' - $169
Contact Us for a quote on other custom sizes.
 

What About Bundles, Add-On's & Accessories?
Mini Banners: 12"x7" exact reproduction of original team banner. $6.00 each (9 piece minimum) + shipping, $15.00+.
Banner Bundle: Order Mini Banners with your Team Banner and save $1 each + $5 discount on shipping (UPS Ground). 
Pennants: 16"x16" Home plate Pennants $13 each (min. 9); includes 3 grommets. 
Trophy Bundle: See Order Form for Details for pricing. 
 
Order Process: Once you have filled out a Work Order via the "ORDER NOW" page, we will contact you to review and confirm your order. Your order total will reflect all items ordered, special options, tax (if CA resident) and any expedited shipping or custom work requests. If you have any questions, feel free to contact us and we will be glad to help. 
 
Does High Resolution Printing Really Make a Difference?
Without a doubt it does. We want your banner to look as great as your digital proof; our high resolution printing process produces the most eye-popping color and detail you've ever seen. Our customers come to us year after year because they do see the difference - and of course, love our work. We feel it is a huge disservice to print a fantastic design on equipment and materials that don't match the quality of the digital proof you approved. YTB is dedicated to creating better looking designs printed on premium banner materials in high-resoltion for the best end product possible.

What Does $99 Banner Printing Look Like?
Bad; at least to us anyway. Some don't mind the grainy look of 360 dots per inch (dpi) meant for oversized banners mounted up high or about 100' away, as with billboards. These type of team banners are printed anywhere from 150 - 360 dots per inch (dpi) and unfortunately are the standard for many team banner companies in this price range. Which is exactly why they cost less and in comparison, Your Team Banner always look so much better. Up close... you know, where the kids are standing to see thier names and how great it looks.
 
 
Is This A Quality Banner?
Probably the best you'll see
. This is, after all, the whole motivation behind opening our doors in the first place. Unlike others printing on thin 10oz vinyl, we print on 13oz. scrim vinyl which is both lightweight and very durable. In addition, all banners are hemmed or thermally welded for extra support. The topcoat is formulated to achieve consistent image quality and optimum color reproduction with UV resistant inks.
 
Can I Have Our Team Banner On Matte Stock?
Yes. Consult the order form for product options. 
  
I Don't See Our Teams Mascot/Logo... Can I See That First?
Absolutely. We have many logos and mascots not shown on our sample pages. We are happy to discuss your needs with you and provide a choice from our library before production begins. Any custom work required is discussed up front in your free design consultation.
 

Is The Banner Hemmed?
 
Yes. Hems provide additional strength and durability to your team banner at no additional charge. Hems are especially effective when used in combination with reinforced grommets. 
 
Can I Have Grommets? 
Yes. Grommets can easily be used with hooks for placement on fences. Your banner can have a combination of Grommets and Pole Pockets if needed.  
  
Can I Have Pole Pockets? 
Yes. Pole pockets allow you to insert poles along the edges of the banner for support. 
  
Can I Have Both Grommets and Pole Pockets? 
Yes. See order form for all available options. Because soccer banners are often used with pvc pipe frames, we recommend a top and bottom pole pockets. 
  
Can I Use My Own Artwork? 
Yes. Discount applies.
+ Design Details - click to expand
 
  
Do You Sell Pole Kits? 
Not at this time. However; for our clients, we can provide instructions for a pvc banner stand. 
  
Can I Pick Up My Banner?
No, not at this time.
 
 
What Methods of Payment Do You Accept?
Visa, MC, AMEX, & Disc. via PayPal
 
 
What Does Up To 18 Month Color-Fade Guarantee Mean?
Your Team Flag will stay vibrant as long as you handle with care.
To
 maximize color lifespan, use your flag in shady areas only or indoors. To minimize premature fading, do not use more than 8 hours a day outside or in sunny locations. Avoid using your flag during stormy weather or on rainy days.
 
 
Do You Color-Match?
No, not for banner products or team flags. Depending on the item, color-matching for promotional and fundraising items may be available. If applicalble, you will be notified of options upon inquiry.
 
 
Do You Guarantee Your Work?
Absolutely. You will be thrilled or your money back.
 
 
 

 

 

 

 

 

 

 


 

Testimonials

" APRIL!!!! We absolutely LOVE the
  banner!!!! You really do deliver what you
  promise!"

- Michele B., Coral Springs, FL




" I am so, so, so happy with the banner.
  It’s PERFECT! I have to tell you, it is so
  much better than all the other banners
  from the teams that I have seen in the
  last couple of years. It is awesome!
  Ordering was super easy and it wasn’t
  overpriced. I really, really had a good
  experience and I will definitely be telling
  anyone who listens that they need to call
  you guys up. Thank you again!

- Sandy L. La Mirada, CA



" Thanks so much, your customer service
  is amazing. We will use for all of our
  banners!"

- Shayne V., Corona, CA



" Thanks, you make it very simple."

- Robert K., Reno, NV

" Thank you, thank you, thank you! Your
  Team Banner is a GREAT company to
  work with! I cannot thank you enough for
  all your help on getting this AWESOME
  banner made for our baseball team. The
  proof was perfect, but the banner looks
  even better printed. I have already
  spread the word and I am recommending
  your company to everyone! Thank you
  again for all of your hard work and
  dedication on making this a great
  surprise for our boys. Thank you
  again!!!"

- Tabitha E., Corinth, TX

" Thank You! You have been extremely
  easy to work with, and so very diligent.
  Thanks again. We got the banner
  yesterday and it looks awesome! Love it.
  Thx again for your professionalism and
  diligence in getting it done in record
  time!

- Karen V. Livermore, CA

" We just received our banner... it looks
  AMAZING! Even better than the proof!

- Cheyl P., Lakeside, CA

" The whole team and I loved it! It looked
 great and perfect banner for our 5 year
 olds. Noticeable quality in print and
 material and couldn't be happier -
 seriously, thank you!"

- Janey S.; Placentia, CA



" Thank you so much! We love it and it
  was great working with you."

- Susie V., San Diego, CA


"Best banner in our league!"
 
- Joanna, Oceanside

  
  

" April, I just wanted to say that I received 
  our banner today and I am very satisfied
  with it. You guys at Your Team Banner did
  a wonderful job and I cannot wait to order
  more from you in the future!! Thanks so
  much!!!"


- Tina P., La Porte, TX
  

" Thanks for the wonderful service, YTB is awesome to work with!"

- Stephen J., Reston VA
 

" Because of YOU they made me be team
   mom
 again this year!"

- Erica, LNYSA
 

" Just a quick thank you. What seemed like a daunting task, you made incredibly easy for me in such a short time frame."

- Gary W., Holmdel, NJ

" The banner looks AWESOME!!
    Can't wait to show it off!"


- Jeremy V.,
 San Clemente, CA

" WOW!!!! It's awesome, I LOVE it!"

- Stefanie F.,
 Escondido, CA

" WOW...  The banner arrived and it looks
  FANTASTIC!"
 
- Matt, Rancho Palos Verdes

" The banner looks outstanding...so
   happy! 
Thanks for everything!!!!!!!!"

- Jeremy, Dana Point

" Thank You! Best design we've seen yet."

- Erica L.; Pittsburg, CA




" Thank you, thank you! It looks awesome!"

- Roger U.,
 Fresno, CA


" Thank you so much! I know the team will
  love it."


-
 Debbie, Lompoc



" We love your work and recommend you
   highly."


-
 Laura, Louden South Little League

" This is the best banner I've ever seen!
   The kids
 are going to LOVE IT! 
   Thank you so much!""


- Brett, Newport Beach


" It looks perfect! Thank you again for all
  of your 
help. You are fantastic!"

- Michelle, Escondido

 " It looks AWESOME!"

- Tina, Santa Clara

 

" LOVE IT!!! Thank you, everything looks 
 
 great!"

- Christine, Carlsbad

 

" Oh my goodness...Thank you so much!!!
 My girls are going to be soooooo happy!!!"

- Dana, Merced
 

" The banner looks great! We are very
  impressed! Thanks a bunch!"


- Jennifer J.,
 Santa Rosa, CA



" You guys did such a wonderful job last
   year, I wouldn't dream about going
   anywhere else." :)

- Jessica E., Oceanside




"
I received the banner today and it looks
  perfect! Thank you for taking good care
  of us."


- Cindy O.,
 Springfield, TN

" Thank You YTB! The boys LOVE the 
  banner! I appreciate all of your work in
  getting the banner to us so quickly.

- Sydney J., San Diego, CA

" We LOVE it! Thank you so much!

- Christy H., Oceanside, CA

" Thank you for your wonderful service.
   Looks awesome."

- Ligaya Y., Morgan Hill, CA

" I'm in marketing; so I get it. I really
  appreciate your fresh ideas! WE LOVE
  IT!"

- Kim C., Oceanside, CA

" OMG! This banner is too cute!"

- Edith F., Pasadena, CA

" Thank you for trying accommodating my
  special requests!"

- Debbie V., Hollister, CA

" We received our banners and the quality
   is fantastic!"


- Joe B., Victorville Ribbons Little League

" Beautiful! We love it. Thank you!"

- April G, Livermore, CA